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General terms and conditions

Cancellation policy

There is no right of withdrawal in the sense of the Consumer Protection Code – nevertheless we grant you the following cancellation conditions:
  • Cancellation up to 7 days before the booked arrival date: only the deposit will be retained.
  • Cancellation from 6 days before the booked date of arrival: In addition to the deposit, 20% of the agreed total amount will be charged.
  • In case of early departure or late arrival: 70% of the agreed daily rate per unused day.
  • In case of no-show: 70% of the agreed total price.
  • The deposit of 30% paid in advance at the time of booking will always be retained.
Notification according to Part III, Title III, Section I, of the Consumer Protection Code (GvD 206/2005)

When and what?


Monday Closed
Tue–Thu 11am–11pm
Fri 11am–12pm
Sat 9am–12pm
Sun 9am–10pm


Monday Closed
Tue–Fri 12am–2pm & 6pm–9pm
Sat 12am–2.30pm & 6pm–9pm
Sun 12am–2.30pm


Monday Closed
Tue–Sat 12am–2pm & 6pm–10pm
Sun 12am–2pm & 5pm–9.30pm